During a recent meeting with a client, they asked me a question that got me thinking: “How do recruiters work, anyway? What goes on in the mind of a recruiter?” As someone with over 15 years of experience in recruitment, I realized that the answer to these questions might not be so obvious to those outside of the industry. That’s when I decided to write this article – to give readers an insider’s look at what it takes to be a great recruiter, and what goes into the process of finding and hiring top talent. Whether you’re a newcomer to the world of recruitment or a seasoned pro, I hope that this article will provide you with valuable insights and tips on how to excel in this challenging and rewarding field.
I feel recruiting is an art, not a science. It takes a special kind of person to excel at the job, someone with the patience of a saint, the communication skills of a talk show host, and the attention to detail of an FBI agent. As someone who’s been in the recruiting game for over 15 years, I’ve seen it all, the good, the bad, and the downright ugly. So, what makes a great recruiter? Well, grab a cup of coffee, sit back, and let’s dive in.
A Sense of Humour
Let’s start with the obvious, a great recruiter needs a sense of humour. Recruiting can be stressful, with clients breathing down your neck and candidates ghosting you left and right. A good sense of humour can help you keep things in perspective and make the job a little less daunting. It can also help you build relationships with clients and candidates by making them feel at ease and comfortable.
Expertise in the Industry
Now, on to the serious stuff. A great recruiter needs to have expertise in the industry they’re recruiting for. They need to know the ins and outs of the job market, the skills required for the roles they’re hiring for, and the latest industry trends. Think of it as being a detective, but instead of solving a crime, you’re solving the mystery of finding the perfect candidate.
Having industry expertise also means you can talk the talk with clients and candidates, showing them that you know your stuff and can provide valuable insights into the hiring process.
Strong Sales Skills
Recruiting is essentially a sales job, and recruiters need to be good at it. They need to be able to sell both clients and candidates on their services, which means being persuasive, confident, and, yes, a little charming. Think of yourself as a matchmaker, but instead of setting up people on dates, you’re setting up companies and candidates for a long and happy working relationship.
Patience and Persistence
Recruiting can be a long and frustrating process, which is why patience and persistence are key. You need to be able to handle rejection without taking it personally, and you need to be willing to put in the time and effort required to find the right candidate. Think of it as a marathon, not a sprint, and keep your eyes on the prize.
Attention to Detail
Last but not the least, a great recruiter needs to have a keen eye for detail. You need to be able to spot red flags in resumes, identify gaps in candidates’ skills and experience, and ask the right questions to fill those gaps. This means being a little bit of a detective, but with less stalking and more phone calls.
Attention to detail also means being organized and efficient. You need to be able to manage multiple clients and candidates, keep track of deadlines, and follow up on tasks without dropping the ball. Think of it as being the conductor of an orchestra, keeping all the moving parts in sync and on time.
A great recruiter needs to be a good listener. You can’t just talk the talk; you need to be able to listen to your clients and candidates and understand their needs and wants. Think of it as being a therapist, but instead of helping people with their personal problems, you’re helping them with their career problems.
Active listening means asking the right questions, taking notes, and following up on important details. It also means being empathetic and understanding, putting yourself in your client or candidate’s shoes to better understand their perspective.
Recruiting is all about problem-solving. Whether it’s finding the right candidate for a difficult role or negotiating salary and benefits with a client, you need to be able to think outside the box and come up with creative solutions. Think of it as being a puzzle master, but instead of putting together a jigsaw puzzle, you’re putting together the perfect hiring solution.
Creative problem-solving means being resourceful, thinking on your feet, and being willing to take risks. It also means being able to handle unexpected challenges and setbacks without losing your cool.
In today’s digital age, a great recruiter needs to be tech-savvy. You need to be able to navigate various job boards and social media platforms, use applicant tracking systems, and communicate with clients and candidates via email, video conferencing, and other online tools.
Tech-savviness also means being up to date on the latest recruiting technology and trends, such as artificial intelligence and automation. It’s like being a tech guru, but instead of fixing people’s computers, you’re fixing their career paths.
So, what goes on in the mind of a recruiter during the recruitment process? It’s a complex and multifaceted task that requires juggling many different priorities and factors. From sourcing and screening candidates to negotiating offers and managing relationships, recruiters are constantly working to ensure that both the clients and the candidates are satisfied with the outcome. A great recruiter is someone who can balance the needs of both parties while keeping an eye on the bigger picture, such as the long-term goals and objectives of the organization. They are skilled at reading between the lines, identifying potential red flags, and staying organized throughout the recruitment process. In short, being a great recruiter is a challenging and rewarding job that requires a unique blend of technical and interpersonal skills, as well as the ability to think critically and strategically.
About the Author
Ritu Bhatnagar is a seasoned recruiter with over 15 years of experience in the industry. She founded her own recruitment agency, Jasper Middle East, which specializes in placing top talent in diverse industries. It has offices in UAE and India. Ritu is passionate about connecting businesses with the best talent available and has built a reputation for providing high-quality service. When she’s not recruiting, Ritu can be found exploring her love for fitness and practicing yoga.